Customer Survey

Dear Neighbor,

We at OK Tire Store & Auto Dynamics want you to be a very satisfied customer. We appreciate your business, and would like to take this opportunity to stop and ask for your report. We want to be your neighborhood service center.

To help us serve you better ... Please fill out this brief questionnaire. Thank you for your response.

Miller Location Customer Survey

Name   Date Phone Number   Email          Very Satisfied Somewhat Satisfied Dissatisfied 1. Were you greeted promptly and treated courteously by our managers? 2. Did our managers clearly explain the recommended repairs? 3. Did you have any work performed during this visit? 4. Was your job finished on time? 5. Was the work done correctly the first time? 6. Overall, was our work satisfactory? 7. Were the charges within estimate? 8. Would you recommend our services to others? Yes          No 9. Would you like us to call you for further discussion? Yes          No 10. How did you first contact OK Tire/Auto Dynamics concerning your visit? Telephone Visit to location 11. If you contacted by phone, approximately how many rings did it take before the phone was answered? Less than 2 rings More than 2 rings Not sure 12. How did you hear about us? Mail Newspaper Billboard   Radio TV Location   Pennysaver 13. Additional comments or suggestions: